Warranty Policy

LIMITED WARRANTY

We warrants this product against defects in materials and workmanship for a period of 2 years from the original date of purchase.

To the extent any such defects occur, our products will send the appropriate replacement part(s) at no charge.

This warranty does not cover:

• Inspection costs or labor for replacement of any defective parts);

• Incidental or consequential damages;

• Cosmetic defects which DO NOT affect performance;

• Normal wear and tear;

• Damage due to vandalism; acts of nature, including but not limited to wind, storms, hail, floods;

• Improper assembly, installation, or use;

• Discoloration or fading of the finish as a result of exposure to chemicals, spills, pool or salt water

• Corrosion/ rust.

Your product has been designed for safety and quality.

Any modifications made to the original product could compromise its structural integrity or function, and could lead to product failure or personal injury. As such, modifying this product voids any and all warranties.

This product is warranted for RESIDENTIAL USE ONLY, and is not for commercial, contract or other non-residential purposes. Products disclaims all other representations and warranties of any kind, express or implied.

The warranty applies to the original purchaser and is non-transferable. It does not apply to purchases of display models, or when the product is sold on clearance or "as is".

We makes no warranty whatsoever in respect to accessories or parts not supplied with it. This warranty shall apply only within the boundaries of the United States of America and Canada. This warranty gives the original purchaser specific rights, and the original purchaser may also have other rights, which vary from state to state.

 

Replacement Process:

1. If you need to replace your Modern Shade product, please email support@modernshade.org with following information:

• Your name
• Order ID
• Product name

2. Once we've received your request, our customer service team will review your request and process it 

If you have any questions about our warranty policy, feel free to contact us.