Shipping Policy

Standard Orders

At Modernshade, we strive to deliver your order in a timely manner.

Standard orders are processed within the same working days you place your order. It takes about 1-7 business days to deliver your order, excluding weekends and holidays.
We currently ship standard ground delivery to the contiguous United States. Goods are shipped via Fedex.

Return Policy

We want you to love your purchase, but if you are not completely satisfied, we will gladly accept your return within 10 days of purchase. To initiate a return please email support@modernshade.org with your name, order number and item you wish to return.

Customers are responsible for return shipping and will not be reimbursed.
All returned items must be in the original packaging, undamaged, unused and in good condition. If the product has signs of damage or use, a 25% fee will be deducted from the refunded amount.
Please remove all original shipping labels from the box and include the original packing list with your return.

Our return policy does not apply to any products purchased through authorized retailers. Please contact them directly to initiate the return process.

If you have any questions about our return process, please contact our Customer Service Team at support@modernshade.org.