Why didn’t I receive the 5% discount?

To receive the 5% discount: Visit the homepage of our website at www.modernshade.org . Find the "Sign Up and Save" option and register for our newsletter using your email address. Once subscribed, you will automatically receive a 5% off discount code via email. Existing customers: We also offer a Referral Program . You can sign up on the website's Referral Program page to refer your family and friends. Both you and your referred friends will receive discounts as part of the program.

12'x20' Rosewood Cedar Hardtop Gazebo

Name: 12'x20' Rosewood Cedar Hardtop Gazebo
Brand: Modernshade
SKU: IG10600013-1220
Price: 1999.99 USD
Availability: InStock

$1,999.99

In stock, ready to ship
Backordered, shipping soon

Accessories

Without Netting Curtain

With Netting Curtain

Quantity

12'x20' Mosquito Netting for Gazebo with Two-way Zipper

Free Shipping on All Orders
2-Year Official Warranty
20 Years of Backyard Solutions
Reliable Customer Support

Standard Orders

At Modernshade, we strive to deliver your order in a timely manner.

Standard orders are processed within the same working days you place your order. It takes about 1-7 business days to deliver your order, excluding weekends and holidays.
We currently ship standard ground delivery to the contiguous United States. Goods are shipped via Fedex.

Return Policy

We want you to love your purchase, but if you are not completely satisfied, we will gladly accept your return within 10 days of purchase. To initiate a return please email support@modernshade.org with your name, order number and item you wish to return.

Customers are responsible for return shipping and will not be reimbursed.
All returned items must be in the original packaging, undamaged, unused and in good condition. If the product has signs of damage or use, a 25% fee will be deducted from the refunded amount.
Please remove all original shipping labels from the box and include the original packing list with your return.

Our return policy does not apply to any products purchased through authorized retailers. Please contact them directly to initiate the return process.

If you have any questions about our return process, please contact our Customer Service Team at support@modernshade.org.

Email: support@modernshade.org
Live Chat: bottom right corner
Toll-Free Number: 1-888-666-3070
(Mon-Fri: 9:00AM-17:00PM PST)

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about

ROSEWOOD SERIES

Classic cedar, two-tier roof. The one that never goes out of style.

SKU IG10600013-1220

Model 12x20 Rosewood

Overall Dimensions 19.69' W × 11.83' D × 10.25' H

Inner Clearance Height 6 ft

Roof Height 10.01 ft

Weight ~568.70 lbs

Floor Area 240 ft²

Frame Galvanized iron+Cedar Wood

Roof Galvanized Steel

Post Dimension 4.56 × 4.56 in

Wind Resistance Up to 50-83 mph

Snow Load Capacity 10–20 lbs/ft²

Assembly Instructions PDF Assembly Instructions

Assembly Requirement Recommended 2–4 Persons, 3–6 Hours Assembly

Superior Ventilation & UV Protection.

The double-tier galvanized steel roof provides excellent airflow while blocking 90% of UV rays and withstanding harsh weather conditions for year-round enjoyment.

Premium Sustainable Cedar Construction.

Features FSC-certified cedar wood with rust-resistant hardware for an eco-friendly structure that combines natural beauty with lasting durability.

Hurricane-Resistant Stability.

Engineered with heavy-duty posts and expansion bolts to create a permanent structure capable of withstanding 100 mph winds.

Integrated Lighting Hook.

Includes a convenient ceiling hook for easy installation of outdoor lighting to create perfect ambient evening spaces.

Entertainment-Sized 12'x20' Space.

Generous interior comfortably accommodates 7-18 people, making it ideal for large gatherings and social events.

Quick-Install Mosquito Nets.

Pre-installed rods allow for effortless mosquito net setup and removal whenever needed for bug-free enjoyment.

Hassle-Free Assembly.

Clearly labeled components from seven separate boxes with detailed instructions and customer support ensure straightforward installation.

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FAQs

Contact our support team atsupport@modernshade.orgwith a description or photos of the issue. We’ll assist until installation is completed successfully.

Yes, using the included concrete anchor bolts ensures stability and safety.

2–3 packages depending on product size/structure. Each has its own tracking number.

You can track your order here to see the latest status and estimated delivery dates.
Allow 1–2 business days, or contact support@modernshade.org for updated tracking.

To receive the 5% discount:

Visit the homepage of our website at www.modernshade.org.
Find the "Sign Up and Save" option and register for our newsletter using your email address.
Once subscribed, you will automatically receive a 5% off discount code via email.

Existing customers:
We also offer a Referral Program. You can sign up on the website's Referral Program page to refer your family and friends. Both you and your referred friends will receive discounts as part of the program.